Looking Good 5 November 2018||posted: 6/11/2018 at 11:19:36 |
What do you do when a contractor lets you down for a NEW garden feature? Rural Stonework & Landscapes Ltd have done just that!|
In 2107 we asked the company for an estimate for some small works (repairing an arch on our Hermitage and erecting a new arched gateway). They told us they were keen to do the job and gave us an estimate in July 2017.
We waited for way over a year for the pre-cast arch over a footpath to be erected, then the company decided it may take until next year (2019) to do the work. Then they more than doubled the estimated time for the job to two weeks – double the cost? The next day a further email from Rural Stonework & Landscapes Ltd , with the crux being in their last paragraph: “I'm sorry that you feel so disappointed, but given the tone of your last paragraph, I feel it will feel somewhat awkward, if we were to carry out the work for you.”
Ask their MD / owner if you want to know how to run a business.